Frequently Asked Questions

Everything you need to know about shopping with Peony

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn garments with original tags attached. Returns are processed within 5 business days of receiving the item at our warehouse.

How do I find my perfect size?

Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

Yes, Peony is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes in all our seasonal collections.

Can I change or cancel my order after it has been placed?

Once an order is placed, it is sent immediately to our fulfillment center. You can request a change within 1 hour of purchase by contacting our support team.

Which payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.